1. Agreement to these Terms
These Terms of Service (“Terms”) govern your use of 52Launch.com (the “Site”) and any services provided by 52 Launch (“52 Launch”, “we”, “us”, or “our”). By accessing the Site, submitting an enquiry, or engaging us to perform services, you agree to these Terms.
If you do not agree with these Terms, please do not use the Site or engage our services. These Terms apply to visitors, prospective clients, and clients alike.
Where you and 52 Launch sign a separate written agreement, proposal, statement of work, or order form for a specific project, that document governs that project. These Terms apply to everything not covered there, and to your use of the Site generally.
2. Our services
52 Launch is a product development company. We provide design, rapid prototyping, manufacturing, branding, and marketing services, either as a complete launch program or as individual services, as described on the Site.
The specific services, deliverables, milestones, and timelines for your project are defined in the proposal or statement of work provided to you. Nothing on the Site constitutes an offer to perform services on particular terms, and descriptions on the Site are for general information.
We may engage employees, contractors, suppliers, and manufacturing partners to perform parts of the services. We remain your point of contact for the work we have agreed to deliver.
3. Consultations and proposals
Initial consultations are provided to help us understand your idea and to help you understand what your product would require. A consultation does not create an obligation on either party to proceed.
Feedback, estimates, and opinions given during a consultation are based on the information you provide and on our experience. They are not guarantees of feasibility, cost, timeline, or commercial success.
Proposals and cost estimates are valid for the period stated in them. Where no period is stated, they are valid for thirty days from the date issued.
4. Fees and payment
Fees are set out in your proposal or statement of work. Our services require a one-time upfront investment to initiate the work, and we do not charge a commission or royalty on your product after launch.
Additional expenses may be incurred for optional third-party services required for production or marketing, such as tooling, materials, freight, testing, certification, advertising spend, or legal services. Where we can foresee such costs we will identify them, and material additional costs will be discussed with you before they are committed.
Unless your agreement states otherwise, invoices are payable on the terms stated on the invoice, fees are exclusive of applicable taxes, and amounts paid for work already performed are non-refundable.
We may suspend work on a project where invoices remain unpaid beyond their due date.
5. Your responsibilities
To deliver the services we rely on you. You agree to:
- provide accurate and complete information about your idea, your requirements, and your business;
- respond to requests for approvals, feedback, and information within a reasonable time, since delays in approval will move project timelines;
- hold the rights to any materials, artwork, trademarks, text, or data you supply to us, and to have permission to let us use them for your project;
- make your own decisions about intellectual property protection, business structure, insurance, and regulatory compliance for your product;
- comply with all laws applicable to your product and your business.
6. Confidentiality
We are here to make your ideas a reality, not to take them. Information you share with us about your idea is treated as confidential and used only to evaluate, develop, and deliver your project.
We will not disclose your confidential information outside our team without your authorization, except to employees, contractors, and suppliers who need it to perform the services and who are subject to confidentiality obligations, or where disclosure is required by law.
Confidentiality obligations do not apply to information that is already public, that you make public, that we hold independently, or that we receive lawfully from a third party without restriction. A separate non-disclosure agreement is available on request, and either party may ask for one before detailed information is exchanged.
Unless you tell us otherwise in writing, we may reference completed and publicly launched products in our portfolio and marketing.
7. Intellectual property
Your idea remains yours. You retain ownership of the concept you bring to us, together with your existing trademarks, brand assets, and materials.
Ownership, licensing, and delivery of project deliverables such as CAD files, drawings, renderings, prototypes, brand assets, and marketing materials are governed by your proposal or statement of work. Unless that document states otherwise, ownership of deliverables transfers to you once they have been paid for in full.
We retain ownership of our own pre-existing know-how, processes, methods, templates, tools, and internal materials, together with anything we develop that is general in nature and not specific to your product. Nothing in these Terms transfers those to you.
The Site itself, including its text, layout, graphics, logos, photography, and video, is owned by 52 Launch or its licensors and may not be copied, reproduced, or used without permission.
8. Third parties, manufacturers, and legal advice
We do not provide legal services. We do not file patents or trademarks on your behalf, and nothing we say constitutes legal advice. Where you need intellectual property advice we can refer you to legal partners who specialize in that work, and any engagement with them is directly between you and them.
Manufacturing, tooling, testing, certification, freight, and fulfilment are performed by third-party partners. We select and manage those partners with care and run quality control on the work we oversee, but we do not control their operations and are not responsible for their independent acts or omissions.
Where the Site links to third-party websites or services, those links are provided for convenience. We do not control and are not responsible for their content, terms, or privacy practices.
9. Disclaimers
Product development carries commercial risk. We bring experience, process, and judgement to your project, but we cannot and do not guarantee that a product will pass testing or certification, be manufacturable at a particular unit cost, reach a particular timeline, obtain retail distribution, or achieve any level of sales, revenue, or profit.
Any figures, timelines, or results referenced on the Site or in a consultation are illustrative and are not a prediction of your outcome.
Except as expressly stated in these Terms or in your written agreement, and to the fullest extent permitted by law, the Site and the services are provided without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of liability
To the fullest extent permitted by law, 52 Launch will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost sales, lost data, or loss of business opportunity, arising out of or in connection with the Site or the services, whether based in contract, tort, or any other legal theory.
To the fullest extent permitted by law, our total aggregate liability arising out of or in connection with the services will not exceed the total fees paid by you to 52 Launch for the project giving rise to the claim.
Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud or for death or personal injury caused by negligence.
11. Indemnification
You agree to indemnify and hold harmless 52 Launch, its employees, and its contractors from claims, damages, liabilities, and reasonable costs arising out of your product or your business, including claims that materials you supplied to us infringe a third party’s rights, claims relating to product safety or regulatory compliance of a product you have brought to market, and your breach of these Terms.
12. Term, changes, and termination
These Terms apply while you use the Site and for as long as we provide services to you.
Either party may terminate a project as set out in the applicable proposal or statement of work. On termination you remain responsible for fees for work performed and for costs already committed on your behalf, and we will provide the deliverables completed and paid for as at the termination date.
Sections relating to confidentiality, intellectual property, disclaimers, limitation of liability, indemnification, and governing law survive termination.
13. Acceptable use of the Site
You agree not to use the Site to submit unlawful, misleading, infringing, or harmful content, to attempt to gain unauthorized access to the Site or its systems, to interfere with its operation, or to collect data from it by automated means without our permission.
Information you submit through forms on the Site is handled in accordance with our Privacy Policy.
14. Governing law and disputes
These Terms are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of laws rules. The state and federal courts located in Massachusetts have exclusive jurisdiction over any dispute arising out of these Terms, and both parties consent to that jurisdiction.
Before commencing proceedings, both parties agree to raise the issue in writing and to attempt in good faith to resolve it directly.
15. General
If any provision of these Terms is found unenforceable, the remaining provisions continue in effect. Our failure to enforce a provision is not a waiver of it. You may not assign your rights under these Terms without our written consent.
We may update these Terms from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The updated version takes effect when posted on the Site, and the date below records when it last changed.
16. Contact us
If you have questions about these Terms, please contact us:
52 Launch, 1602 Concord St, Framingham, MA 01701
info@52Launch.com · (508) 405-2605
Monday to Friday, 9am to 5pm EST
Last updated: [set on publication]
